Your Go-To Experts for Water Heater Services in Fredericksburg, VA

I had to demo my bath/shower due to mold. After we discovered the tub sat too high and would hit the downspout, we had to cut some polybutylene piping and... read more reconnect the diverter. Well, everything started leaking. I had two people come to see if they could fix it, but they kept rescheduling. Going on the 3rd week without a bathroom, flustered I called RightNow plumbing. I spoke with a man named Nick and gave him the rundown of my situation. Thankfully he said he could help. Not long after my frantic call, he was here and very attentive and understanding of everything I said. Before I knew it, he was done. All the other places acted like it was taboo, rocket science. Nick had it fixed and leak free in no time. I highly recommend RightNOW plumbing to everyone and anyone! From the phone call to the handshake at the end, he was very professional, kind, and genuinely cared about my catastrophe. He truly took the time and put the extra effort to help. Great company, great people. Moving forward, I know who I’m calling.

This company is fantastic. From quick response, to reasonable pricing; to flexibility in options to fix the issue. No sales pressure to sell me a new water heater. Very timely... read more and reasonable service. Will use this service from now on. Highly recommend!

Great service

RightNOW Plumbing is amazing! No hot water. Try all the things, pilot won’t light. Finally give up, put in a request for a service quote online very late on... read more Friday night. Boom, phone rings about 30 seconds after pressing submit. Within about 10 minutes of troubleshooting on the phone the pilot lights and I’m back in business. No, they didn’t perform a phone miracle, it fixed itself. They did however put in the time, at close to midnight making sure I didn’t miss anything. Refused to charge me because they didn’t come out and do any labor. I tried to convince them, but they wouldn’t do it. Hope I don’t need them, but if I do they are definitely hired!

Updated 5/2/2023 Andy and the team at Right Now came through again!!! We had a basement pipe burst at midnight and RightNow was prepared to come out immediately but... read more instead helped us to make a temporary fix to avoid emergency rates and save a little money. Andy then worked his usual magic fixing the pipe, replacing a non-working sump pump and adding a backup system to help avoid future flooding. Couldn’t be more pleased with the work and professionalism! Extremely happy with RightNow and it has been a pleasure working with Andy on several occasions. Super professional! Most recently, we needed a repair on our tankless water heater. Parts were slow to arrive from manufacturer and when they were finally delivered, a part was missing. Found out it was on back order with no eta. Andy got on the phone right away and worked a deal to get us a completely new unit and adjusted his schedule to get it installed next business day. Above and beyond service!!

They were Amazing!!! I called and they sent Brian to take a look within the hour. I received my quote and a day later they did a wonderful job changing... read more out my water heater. Right now is also very knowledgeable and answered all of my questions!! What a great team to work with!! I recommend this company hands down!! Going forward I will continue to use this company for all plumbing needs etc. Thank you so much Right Now.

I truly appreciated the quick response from Right Now Plumbing. I spoke with Alex yesterday about my hot water heater situation, he sent an estimate within 10 minutes. Their prices... read more are reasonable and fair. Nick, the technician, arrived this morning and got straight to work. The service was excellent, very professional and I would recommend this company to everyone!

Johno Cain was on-time and did excellent work for me!

Johno was very pleasant and informative. He didn’t use high pressure sales tactics. Right Now Plumbing was able to install the heat pump the same day I made a decision.... read more Great experience!

I was very impressed, first by their responsiveness and secondly the quality of their work. I am definitely switching over to them for all my plumbing needs. They seem to... read more be much more knowledgeable about Plumbing issues them my current plumber. The cost was more than I had anticipated, but not sure that I was realistic and what I had expected for cost

I called at 8:15 and they said a tech would be there later that morning. 2 hrs later he arrived and figured out the problem very quickly. He was back... read more within the hour with the part to fix the problem. Best service I’ve had in a long time!

These guys are great. Installed a tankless water heater in short order when our old 50 gal one gave out. Free 1st year servicing, and don’t need servicing... read more for another 3 years. Our Noritz water heater works like a dream and uses both less gas and water. Thanks for the great service, Andy (plumber) and RightNow!

I called after my A/C seasonal checker found that the sump pump was not working in the basement and was about to overflow into the basement. I was promised... read more a same day visit. I had a new sump pump installed by mid afternoon. This is a terrific company with 'old fashioned' values. They say they can fix it and then and they do. Communication on arrival time if there's a problem with the previous job is standard. Well done "my guys". !!!

Johno is trustworthy, thorough, great at explaining things in layman’s terms and was incredibly agile and responsive for us in a time of need. He fixed our issue for the... read more long term. I would refer Johno all day long!

Andy is awesome to work with. He is very knowledgeable and attentive. He does try to sell you things 😉 but he is a real plumber who knows what he... read more is doing and has answers to all your water related questions.

Great experience with Johno at RightNow Plumbing. Replaced my old water heater with a new tankless heater. He was able to replace several of my old valves on my... read more hot and cold water pipes at the same time at no extra charge. Very happy with the work he has done and wouldn’t hesitate to recommend him to everyone.

Met with Andy - thorough, efficient, courteous, and friendly - highly recommend.

Starting from the phone call, the service technician was very expedient on arranging the soonest possible appointment, which worked out great. They arrived at the expected time and even notified... read more me on the arrival time. The work performed was fast and neat. Not to mention the price for the service was far more reasonable than the competitors. So, from start to finish, customer service and work was excellent! Thank you RightNow plumbing! You guys are great!

Professional and reasonable price that was quoted over the phone, no surprise billing, on time, job was done right and honest opinion of future servicing given (he said I don't... read more need yearly service like I had planned on doing) kind and personable. He allowed my little (nosey) dog watch him work and was kindly towards it.

John and Andy both showed up right away to take care of an unexpected problem in the crawlspace of my home involving a broken pipe. They also noticed the age... read more of my water heater, and when I asked if they would go ahead and replace it, they agreed to without hesitation. They arrived in a timely manner, very professional, friendly, courteous and full of knowledge. They patiently answered every question that I had in significant detail. The time spent to make sure that all of the water was cleaned up and aired out from under the house was amazing. The work space was left clean and even took away my old water heater so I would not have to dispose of it. Both Johno and Andy were honest, kind and eager to help. Neither of them left without feeling confident that everything was back to normal. Pricing was more than reasonable for the excellent job and customer service. I hope you never need a plumber, but if you do, call RightNOW, you will not be disappointed!

Andy was knowledgeable, thorough and meticulous.

Very professional and efficient. Kept me updated on his arrival. He was very careful to ensure he did not track dirt into the house and left the work area spotless.... read more Provided excellent suggestions for future service with zero sales pressure and gave you honest feedback. Friendly service with quick professional results.

I can't say enough good things about Alex from RightNow Plumbing. He came out to install my new dishwasher, and the entire experience was flawless. He arrived on time (actually... read more a few minutes early), was incredibly professional, and had the installation done in no time at all. What really stood out was his attention to detail. Not only was the job completed perfectly, but he also made sure the work area was cleaner than when he started. Alex was friendly, knowledgeable, and took the time to answer all my questions. It's rare to find service this good. I highly recommend Alex and RightNow Plumbing for any job. Five stars!

Great service and very responsive.

These guys have been amazing! They've done multiple great jobs in my house. Water heater replacement, repairing a gas line for my stove, and actually fixing an unfinished job from... read more the plumber I hired before them. They're my #1 call for anything they cover. They also have great value, quality product for a fair price.

It was a pleasure working with everyone at RightNOW. Andy was the absolute best. Was in and out in under two hours and was replacing my water heater.... read more He even looked at another issue I was wanting to have fixed. Professional from start to finish. I would recommend him and this company anytime. And very competitively priced.

After 18yrs ..my gas water heater needed to be replaced. Not only did they respond quickly ..it was replaced the next day. Johno was extremely knowledgeable and explained everything so... read more that I could make an informed decision quickly. Highly recommend if you need it a repair or replacement done correctly.